HELP CENTER
Find answers to your questions or get in touch with our support team
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Size Guide
Find your perfect fit with our detailed sizing charts
Shipping Info
Learn about our worldwide shipping options
Returns
Easy returns and exchanges within 30 days
FREQUENTLY ASKED QUESTIONS
How long does shipping take?
We offer complimentary worldwide shipping. Standard delivery takes 3-5 business days within the UK, 5-7 business days to Europe, and 7-10 business days internationally. Express shipping options are available at checkout.
Can I track my order?
Yes, once your order ships, you’ll receive a tracking number via email. You can also track your order status in your account dashboard or by clicking the tracking link in your shipping confirmation email.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide with complimentary shipping on all orders. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Can I change or cancel my order?
Orders can be modified or cancelled within 1 hour of placement. After this time, orders enter our fulfillment process and cannot be changed. Please contact our customer service team immediately if you need to make changes.
STILL NEED HELP?
Our customer service team is here to assist you
Email Support
Send us a detailed message and we'll respond within 24 hours
support@equillibrium.com
